Our services cover a broad spectrum from prevention and management of threatening or unwanted behaviour. This can be done through coaching and teaching your staff or actually managing the cases side by side with your organisation.

Our goal is to professionally prevent, manage and mitigate difficult or unpleasant behaviour within the workplace, let it be staff or clients.

When threats or other forms of unwanted behavior surface, corporations and organizations either do very little or too much of everything. In rare occasions are corporations actions based on actual, valid evidence based threat assessment and reasonable threat management strategies that would actually help the organization to manage the situations as efficiently as possible. Traditional security organizations or law enforcement response often focus on investigation of a possible crime, whereas threat management might require more unconventional approach to the situation.

Sometimes the best way to defuse the risk is simply to resolve the subject's problems.

Violent acts and threats can be divided into two main categories: Defensive (aka Impulsive) and predatory (aka planned) behavior. Both categories often require different types of intervention techniques and also understanding of the problematic behavior itself. Typically corporations and organizations have to deal with ”typical” threats such as impulsive threats that have been voiced out by unhappy customers, former employees or delusional individuals as "walk ins". Sometimes the events can be more planned though. These acts include workplace bullying, sexual harassment, domestic violence that overspills to the workplace, delusional individuals who make or pose threats, false accusations in social media sites, fake profiles in internet and sometimes the threats are done simply as a hoax or as a mean to disturb the work environment in the organization.

Clients can benefit from our tailor-made training, consulting and case management. We help companies to develop proper procedures, protect the information of key personnel, train the HR, legal and security units. We also help our clients to protect employees from harm, identify high-risk behavior and cases, conduct victim and suspect interviews, how to handle cases more effectively, how to control corporate image and to save money.

Threat Management Service

Once a threat has surfaced, we can also help the organization to deal with the situation accordingly. What type of security policies are necessary, how to deal with the emotional responses of the personnel, how to deal with law enforcement (if contacted) and what type of outside-of-the-box management strategies can be implemented to deal with the individual who poses threats. We have dealt with threat management since 1998 with both private individuals as well as major corporations and we are extremely experienced.

Our threat management service also covers setting up the management structure, training the staff and writing necessary documents for the possible cases to come.

• Training your personnel how to identify, assess and manage difficult, long lasting or threatening cases.Managing explicit threats.
• Managing victim fear issues.
• False victimisation case management.
• Harassment in social media and by using the available communication means.
• Managing individuals of violent intent.
• Review of organization’s standard operational procedures.
• Non-confrontational and confrontational strategies to deal with cases.
• Establishing a Threat Management Program.
• Liaison with local security and law enforcement services.
• Consulting in criminal investigations of stalking and harassment cases.
• Cognitive-behavioural treatment of psychological dysfunction.
• Mindfulness-based psychological treatment.
• Consulting corporations with internal investigations.
• Helping corporate HR and security functions in planning inestigative strategies.
• Development of follow-up strategies.
• Helping corporate HR and security functions in planning inestigative strategies.
• Records service of odd or threatening communication.
• Defusing anger in the workplace.
• Verbal de-escalation training.
• Safe termination procedures Safe termination management.
• Trauma management.
• Defusing and debriefing services.
• Response planning and training with a broad variety of options.
• Security planning for key personnel and their families.

NDA will be signed before accepting any assignments.